WhatsApp AI • Live Monitoring • Human Handover
AI-powered WhatsApp conversations—human when you need it
Automatically respond to incoming WhatsApp messages using dynamic AI prompts. Monitor every conversation live, notify assigned account managers instantly, and switch between AI and manual responses in one click.
Controlled AI behavior
•
Human-in-the-loop handover
•
Rich media support
Enterprise-ready operations
Real-time visibility • assignment-based notifications • auditable workflows
Live Console
AI Prompts
Agent Takeover
Media Support
Live Conversation Preview
Realtime
Hi! I can help with orders, support, or a quote. How can I assist?
We need pricing for integration + WhatsApp automation.
Great. I can collect requirements and notify your account manager. Which systems are you using?
Manual takeover available • Conversation is logged • Secure workflows
What the platform does
Designed for customer support and sales teams that need control, speed, and visibility.
Dynamic AI Prompts
Configure conversation behavior from your panel—no code changes required.
- Prompt versions per number / scenario
- Consistent tone & policy controls
- Safe, repeatable outcomes
Live Monitoring Console
Track conversations in real time on the web—perfect for operations and QA.
- Conversation timeline & status
- Search / filter by customer
- Team visibility & oversight
Human-in-the-Loop Handover
Switch from AI to manual responses instantly—then re-enable AI when ready.
- One-click takeover per customer
- Manual mode until re-enabled
- Operational control at any step
Assigned Agent Notifications
If the message is from an existing customer with an assigned representative, the agent gets a WhatsApp notification instantly.
- “Your customer started an AI chat” alerts
- Better response readiness
- Improved customer experience
Rich Media Support
Send and receive images, locations, and files to complete real customer workflows.
- Images & attachments
- Location messages
- Document sharing
How it works
A clear operational flow for AI + human collaboration.
1) Message arrives
Incoming messages land on your dedicated WhatsApp number.
2) AI responds
AI answers using panel-defined prompts (scenario rules).
3) Agent notified
If assigned, the account manager receives an instant WhatsApp notification.
4) Live monitoring
Operations team monitors the conversation in real time via web dashboard.
5) Manual takeover
One click switches the customer to manual responses—AI pauses.
6) AI resumes
Re-enable AI anytime to continue automated responses.
Ready to deploy controlled WhatsApp AI?
Tell us your workflow. We’ll propose a setup plan, timeline, and best practices.